Services :- Managed
This service is best served after an audit of your system. Some of your most important equipment should be covered by a hardware maintenance contract. In most cases this is best covered by the manufacturer, especially Printers, Plotters and Servers.
In the event that one of these vital pieces of equipment does fail, using records taken at the time of the audit we can help and get the fault logged with the relevant repairer. In most case the service centre will need to talk to a operator at the machine to confirm the fault and try a few basic tests.
However, we can still get the fault logged and chase it up after.
· Monitor system efficiency
· Ensure your contracts don't expire
· You receive the fastest response
· Monitor service level agreements with suppliers
· Increase productivity